BOOKING CONDITIONS

A reservation will be firm and final only after reception by the Château des Allues:

A deposit payment by check or bank transfer in the amount of:

  • 50 € minimum per room, for a stay less than or equal to two nights,
  • 100 € minimum per room, for a stay between 3 and 6 nights,
  • 50% of the total value of the stay for a stay over 6 nights
  • From a mobile or landline number
  • From an e-mail address or postal address
  • This implies the full and unreserved acceptance of all of our sales conditions.

Rates shown on this site are all taxes included.

Rates may be subject to change during the year, it being understood that rooms and services booked are charged at the price detailed in the booking confirmation.

  • No revision of the accommodation rate will be made, if, for any reason, the breakfast was not consumed, whether partially or in full.
  • The price of the adult dinner table d'hôte includes the drink, at a rate of a third of a bottle of wine per person. Beyond this, Château des Allues will charge the bottle opened at the Customer's request.
    CANCELLATION OF STAY

Cancellation of a stay by the client:

For a stay less than or equal to 3 nights:

The cancellation must occur more than 72 hours before the scheduled arrival (assuming that arrival is at 16h the day of arrival).

In case of cancellation more than 72 hours before the date of arrival, no fee is due by the Customer. In case of deposit payment, it is retained by the Château des Allues and will be deducted from a future stay of the Customer.

In case of cancellation less than 72 hours before the date of arrival, the Château des Allues charges 100% of the stay (number of nights x price of rooms reserved).

For a stay superior to 3 nights:

Cancellation must occur more than 7 days before the scheduled arrival.

In case of cancellation more than 7 days before the scheduled arrival, no fee is due by the Customer. In case of deposit payment, it is retained by the Château des Allues and will be deducted from a future stay of the Customer.

In case of cancellation less than 7 days before the scheduled arrival, the Château des Allues charges 50% of the amount of the planned stay (number of nights x price of rooms reserved).

Cancellation of a stay by the castle of Allues:

In case of impossibility by the Château des Allues, to welcome the client in the reserved room, whatever the reason, the Château des Allues agrees, to the exclusion of any other indemnity to the client:

If the Château des Allues is not complete, propose another room, and in this case:

  • If the room is of equivalent price, the customer settles the normal tariff and can not claim any compensation.
  • If the room is higher, Château des Allues only charges the price of the room initially booked.
  • If the room is lower, Château des Allues only charges the price of the room actually occupied.

If the Château des Allues is complete, the Château des Allues

  • will offer a room in a bed and breakfast or hotel, within a radius of 30 km around Saint Pierre d'Albigny.
  • If the price is higher than the room rate reserved by the Customer, the supplement is paid by the Château des Allues.

The refusal by the client of the alternative solution proposed by the Château des Allues, induces the exclusion of any compensation due by the Château des Allues, except the refund of the deposit paid.

REGULATION OF INVOICES

The entire stay must be paid in full at the time of departure. The payment can only be made in euros, or by:

  • cash
  • online payment by credit card (except American Express) by CYBERPLUS Banque Populaire, on https://boutique.chateaudesallues.com
  • bank check issued by banking institutions with an address in mainland France,
  • bank transfer made before the end of the stay

Gift voucher having been issued exclusively by the Château des Allues, in this case the benefit of a gift voucher must imperatively be indicated during the reservation request, with the exact number on the back of the document; the voucher must be given to the Château des Allues upon arrival.

PHOTOGRAPHS, TEXT AND VARIOUS DESCRIPTIONS

The photographs and texts reproduced on the various supports, and illustrating the rooms, spaces and products presented, are not contractual. Consequently the responsibility of the Château des Allues can not be engaged in case of modification of the room, the furniture or the decoration, the space or the product presented in the photographs or in the texts.

PERSONAL EFFECTS

Château des Allues declines any responsibility in case of break-in and / or theft of personal effects in vehicles parked in the property.

CONFIDENTIALITY:

Who are we ?

Chateau des Allues, 335 Audibert Street, 73250 St Pierre d'Albigny

Bed and breakfast and cottages
RC 481 161 891

Stéphane and his team have always been more than attached to respect for privacy and confidentiality of data.
Everything is done so that the information transmitted to the Chateau des Allues stays at the Chateau des Allues

our sites affected by these conditions:

https://chateaudesallues.com official site of reservation of the castle of Allues
https://boutique.chateaudesallues.com official shop of the chateau des allues, payment of online reservations with Systempay 3D Secure from Banque Populaire des Alpes

https: // mybnb.fr b & b in Savoy
https://stageaujardin.com the garden courses at the castle of Les Allues
https://monpotager.bio the recipes of the kitchen garden of the castle
https://lifelandart.com activities at the chateau des Allues

Use of personal data collected

ip address: for security and filtering

as the law requires us in the context of our activity in the context of reservation, your identity, date of reservation, date of arrival, date of departure, number of persons, and your address are kept on our servers dedicated by legal obligation and administrative.

This reservation data is kept for a maximum of 4 years within the storage limits of our servers

comments

When you leave a comment on our website, the data entered in the comment form, but also your IP address and the user agent of your browser are collected to help us detect unwanted comments.

 

Media

If you are a registered user and you upload images to the website, we advise you to avoid uploading images containing EXIF GPS coordinates. Visitors to your website can download and extract location data from these images.

Contact Forms

The content of the contact forms is not transmitted to any other service
The data collected through forms, IP address, Name, address ... ..and objects are kept on our private server for a maximum of 24 months

Cookies

If you submit a comment on our site, you will be asked to save your name, e-mail address and website in cookies. It's only for your comfort so you do not have to enter this information if you post another comment later. These cookies expire after one year.

If you have an account and log into this site, a temporary cookie will be created to determine if your browser accepts cookies. It does not contain personal data and will be deleted automatically when you close your browser.

When you sign in, we'll set up a number of cookies to save your login information and screen preferences. The lifetime of a login cookie is two days, that of a screen option cookie is one year. If you check "remember me", your cookie will be kept for two weeks. If you log out of your account, the login cookie will be deleted.

By modifying or posting an article, an additional cookie will be saved in your browser. This cookie does not include any personal data. It simply indicates the identifier of the article you just modified. It expires after one day.

Embedded content from other sites

Articles on this site may include embedded content (eg videos, images, articles ...). Content embedded from other sites behaves in the same way as if the visitor visited that other site.

These websites may collect data about you, use cookies, embed third-party tracking tools, track your interactions with these embedded content if you have an account connected to their website.

Statistics and audience measurements

Audience measurement tools (analytics, bing ...) are only used for the purposes of designing and using our sites

Use and transmission of your personal data

third-party providers with whom we share your data as needed, only in the case of online payment
Systempay: for payment transactions VAD Banque Populaire des Alpes

Except for the obvious reasons of security related to online payments, we do not transmit your personal data

No reservation data is outsourced and is not transmitted, except data necessary for the secure payment transaction (Cyberplus 3D secure)

Storage times of your data

If you leave a comment, the comment and its metadata are kept indefinitely. This will automatically recognize and approve the following comments instead of leaving them in the moderation queue.

For users who register on our site, we also store the personal data indicated in their profile, for a maximum duration of 2 years

All users can view, modify, or delete their personal information at any time (except their username). Site managers can also view and edit this information.

The rights you have on your data

 

If you have an account or have left comments on the site, you can request to receive a file containing all the personal data we have about you, including the ones you have provided. You can also request the deletion of your personal data. This does not take into account the data stored for administrative, legal or security reasons.

Transmission of your personal data

We are very vigilant about data security, and have made every effort to ensure that your data is not transferred outside the EU.

 

Contact information

Contact methods available:

Live chat
Contact form page

Additional Information

None of the data collected by our sites

How we protect your data

  • storage on our dedicated private servers
  • number of stored information limited to the minimum necessary for the operation of our services
  • encryption
  • no transmission of your data except in the case of financial transaction.

Procedures implemented in case of data leak

All our sites are constantly monitored daily, a partial or no leakage of data could only have a very limited scope.

We ensure the maintenance and security of our sites without delegation or outsourcing.

No sensitive data is stored on our server, encrypted data.
At least suspicion of interference, leakage, the site is suspended, analyzed, cleaned

Third party services that send us data

Only Google Analytics Regie services.

Automated Marketing and / or Profiling Operations Using Personal Data

Only sending newsletters 5 times per year max

 

accept the cookies necessary for the navgation accept

Settings
cookieTypeDuréeDescription
Cookies accessories
90planDpersist18 minutesCookie linked to the host OVH.Utile to load balancing and site security.

Clear cookies Click here[/ Cs_text] [/ cs_column] [/ cs_row] [/ cs_section] [/ cs_content]

Pin It on Pinterest